InnovateCloudNetwork

+82 31-912-2123 성포동 586 Sangnok-gu, Ansan-si
InnovateCloudNetwork Logo
[email protected] Gyeonggi-do, South Korea

Privacy Policy

Your personal data protection is our priority

Last Updated: March 15, 2025

Information We Collect

At InnovateCloudNetwork, we collect various types of information to provide you with personalized budget optimization services. This includes personal details you provide when creating an account, such as your name, email address, and contact information.

Account Information

Name, email address, phone number, and billing details necessary for service delivery

Financial Data

Budget categories, spending patterns, and financial goals you choose to share

Usage Analytics

How you interact with our platform, features used, and session duration

We also automatically collect technical information when you use our platform, including IP address, browser type, device information, and usage patterns. This helps us improve our services and ensure platform security.

How We Use Your Information

Your information serves specific purposes related to delivering effective budget optimization services. We analyze your financial patterns to provide personalized recommendations and insights that help you achieve your financial goals.

Communication is another key use of your data. We send service updates, budget alerts, and educational content that supports your financial planning journey. You can control the frequency and type of communications you receive through your account settings.

We also use aggregated, anonymized data to improve our algorithms and develop new features. This helps us create better tools for all users while protecting individual privacy. Your specific financial details are never shared in this process.

Security monitoring represents another important use case. We analyze usage patterns to detect suspicious activity and protect your account from unauthorized access.

Your Privacy Rights

Under South Korean privacy laws, including the Personal Information Protection Act, you have several important rights regarding your personal data:

  • Access Your Data
    Request a copy of all personal information we hold about you, including how it's being used
  • Correct Inaccuracies
    Update or correct any incorrect personal information in your account at any time
  • Delete Your Account
    Request complete deletion of your account and associated data, subject to legal retention requirements
  • Limit Processing
    Restrict how we use your data for certain purposes while maintaining essential services
  • Data Portability
    Export your data in a structured format to transfer to another service provider

To exercise any of these rights, contact our privacy team at [email protected]. We respond to all requests within 10 business days and provide clear information about any limitations or exceptions that may apply.

Data Security Measures

Protecting your financial information requires multiple layers of security. We implement industry-standard encryption, access controls, and monitoring systems to safeguard your data.

Encryption

All data transmitted and stored uses AES-256 encryption standards

Access Controls

Strict employee access limits based on job requirements and regular audits

Monitoring

24/7 system monitoring for suspicious activity and security threats

Infrastructure

Secure cloud hosting with regular security updates and backups

Despite these protections, no system is completely secure. We recommend using strong, unique passwords and enabling two-factor authentication when available. Report any suspicious account activity immediately.

Data Retention and Deletion

We retain your information only as long as necessary to provide services or meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

1

Active Account Data

Personal information and financial data retained while your account remains active and for 2 years after account closure

2

Transaction Records

Financial transaction data kept for 5 years as required by South Korean financial regulations

3

Communication Logs

Customer service interactions and communications retained for 3 years for quality assurance

4

Anonymous Analytics

Aggregated, non-personal usage data may be retained indefinitely for service improvement

When deletion occurs, we remove data from active systems within 30 days. Some information may persist in backup systems for up to 90 additional days before complete removal.

Third-Party Sharing

We limit data sharing to essential service providers and never sell your personal information to third parties. Any sharing occurs under strict contractual agreements that protect your privacy rights.

Service providers include payment processors, cloud hosting providers, and analytics services that help us operate our platform. These partners can only use your data for specific purposes related to the services they provide to us.

We may disclose information when required by law, such as in response to court orders or regulatory investigations. In such cases, we notify affected users when legally permitted to do so.

Business transfers represent another potential sharing scenario. If InnovateCloudNetwork is acquired or merged with another company, user data may be transferred as part of that transaction, subject to the same privacy protections.

International Data Transfers

While our primary operations are based in South Korea, some data processing may occur in other countries where our service providers operate. We ensure appropriate safeguards protect your information during any international transfers.

These safeguards include contractual commitments from overseas providers to maintain equivalent privacy protections and technical measures to secure data during transmission and storage.

You have the right to request information about specific countries where your data is processed and the protections in place for those transfers.

Children's Privacy

Our services are designed for adults managing personal or business finances. We do not knowingly collect information from individuals under 14 years of age, in compliance with South Korean regulations.

If we discover that we have inadvertently collected information from someone under 14, we will delete that information promptly. Parents or guardians who believe their child has provided information to us should contact our privacy team immediately.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We post the updated date at the top of this page and notify users of significant changes through email or platform notifications.

Continued use of our services after policy updates indicates acceptance of the revised terms. However, we will obtain explicit consent for any changes that significantly expand how we collect or use personal information.

We encourage you to review this policy regularly to stay informed about how we protect your information and respect your privacy rights.

Privacy Questions?

성포동 586 Sangnok-gu, Ansan-si, Gyeonggi-do, South Korea
+82319122123